ELNNA

Video consultation tips #4

The fourth key consists in reassuring and convincing, from diagnosis to recommendation.

Today, due to the Covid-19 pandemic, using video consultation is becoming more frequent and leads you change your daily practices. As remote consultation enables you to limit contact to better protect patients and doctors, it also modifies the medical contact through a technological intermediary which results in further complexity when communicating with parents.

In these exceptional health circumstances, as we are partners, we would like to support you in this new medical practice and in the setting-up of this distant relationship. Consequently, we propose you 5 messages, with highlights and advice adapted to video consultation in order to strengthen efficiency and comfort of your consultations, while reassuring, your patients in this new distant relationship.


Infography: video consultation tips #4

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References

BA20-320

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